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Desktop Support Engineer (Lyon)

Référence mission: 50639
Vues (Nb de fois): 23
Lieu: Paris, France
Date de début:
Catégorie technique: ERP
Durée: 3 Mois
Date de publication: 11/07/2018
Référence à rappeler:


Administration Reseau et systèmes: Ingénieur Réseau

Description de la mission

My Global Agricultural client in Lyon (France) are looking for Desktop support engineers of a combination of 1st/2nd and 3rd line for Ltd company Contract opportunities for 6 months (extendable).

The ideal candidate must have worked within IT organisations

Desktop/Deskside support

Associates will work with local and corporate resources to provide effective IT deskside and helpdesk support to the locations mentioned (locations may alter but go with above for time being please based on meeting yesterday).

*Install, move, upgrade and maintain personal computers, laptops, and peripheral equipment in a Large Area Network and Wide Area Network environment with multiple computing platforms to meet the needs of business operations.
*Provide helpdesk support over the phone and at the Workstation to internal end-users to facilitate efficient business operations.
*Troubleshoot and diagnose hardware and software problems and apply cost effective solutions to minimize interruptions in business operations. Refer problems requiring higher level support to Infrastructure and Telecommunications group personnel.
*Coordinate/interface with our client Information Technology contacts to request, report and resolve hardware, software and/or service issues.

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